Workshop

We offer two types of repair system:

1. by appointment for larger jobs and services

2. on-the-spot while-you-wait for smaller jobs

 

1. Repairs and maintenance are at the heart of our business. We have a busy workshop, and can fix almost anything you can break.

Because we are busy, an appointment is necessary for larger repairs and services. Please call us on 020 7733 6055 for the next available date.

Your bike must be in the shop before 11am (noon on Thursday) on the day of its appointment, but you can bring it in the evening before if that's more convenient. It will normally be ready by 5.30pm that afternoon (6.30pm Thursdays).

When it arrives, we will go over the job with you, noting what you need. At this stage, we should be able to give you an estimate for the job. If we find during the course of the job that you need more work than the original estimate, we will call you before we go ahead. We won't exceed this estimate without discussing it with you, so it's vital that you leave us with a contact number.

 

2. For smaller, emergency jobs, we have an 'On the Spot' (OTS) slot during the first hour every day we're open (9-10am Monday-Saturday, 10-11am Thursday). We will endeavour to fix your bike while you wait! We work on a first-come first served basis, and so recommend arriving early. This slot can get very busy, especially on Saturdays.

 

see Workshop: Service Price List, Do It Yourself and Ride Forever